Shipping Policy
Order Processing
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. During high-volume periods, processing times may be slightly extended.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery times are estimates only and begin once your order has been shipped, not when it is placed.
Estimated delivery times may vary depending on your location, shipping method selected, and external factors beyond our control.
Domestic Shipping (United States)
Orders within the U.S. are shipped via standard tracked services. Expedited options may be available at checkout.
International Shipping
We offer international shipping to most countries. International delivery times vary by destination.
SPINEFUL is not responsible for delays caused by customs, carrier issues, or local postal services.
Any customs duties, taxes, or import fees are the responsibility of the customer and are not included in shipping costs.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Tracking updates may take up to 24 hours to appear.
Shipping Delays
SPINEFUL is not responsible for shipping delays caused by weather, carrier issues, customs processing, or other circumstances outside our control.
Incorrect Address
Please ensure your shipping address is correct at checkout. SPINEFUL is not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can assist.
Contact
For any shipping-related questions, please contact us directly.